Retailer / Reseller – Return Authorisation Form

This Return Authorisation (RMA) Form is for Laser retailers and resellers who need to submit product return, warranty, or credit claim requests. Completing this form ensures returns are processed efficiently and helps our support team provide timely assistance.

When to Use This Form

  • If you are a registered Laser reseller or retailer lodging an RMA
  • If a customer has returned a faulty product that requires warranty replacement
  • If you need to submit a credit claim or product return for Laser support

What You Will Need

Please have the following ready before submitting: - Customer account number or store code (shown on your Laser invoice) - Invoice number and invoice date for the return - Laser product code and batch number (if available) - Fault description and reference number for tracking

After You Submit

Once submitted, you will receive a Return Authorisation (RA) number with instructions on how to proceed. Following the RA process ensures faster turnaround and accurate credit or warranty processing.

For more details, see our Returns Policy or visit the Laser Support FAQs.

RMA Request - Retailer/Reseller

RMA Request - Retailer/Reseller

Customer Number/ Account Code:

You can find your account code on our invoice. Sample copy!

*If you are from Harvey Norman Store. Please go to Harvey Norman - RMA Form
If you do not have your customer code, please contact accounts@laserco.com.au for customer code

Customer Information

Company Name*:
Contact Person*:
Street*
Suburb*:
State*
Postcode*:
Telephone No*:Fax Number*:
Email Address:*
Confirm Email*:
Your Reference Number/Credit Claim No.*:

Request Item(s)

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